Overview
Following directly on from CS3 Capturing Project Issues this process examines those Project Issues that need to be resolved. Categorise them in urgency and importance, deal respectively with these issues quickly and comprehensively as appropriate. If the issue is affected by, or is a Risk Log entry, update as required and notify the Risk owner. If there is an external issue that affects the Programme that issue should be transferred to the Programme Issue Log.
The Project Manager is responsible for this process with the close involvement of Project Assurance, the Configuration Librarian and owners of risks where necessary.
Method links
Tips
- Keep abreast of the time and effort allocated for evaluating Project Issues in the Stage Plan
- Is there an allocated Change Budget that can be used to handle the issue?
- Carefully evaluate the cost of the solution to the cost of the issue.
- If the issue features in the Risk Log there should be an 'owner'.
Notes
- Examine all issues as listed in the Issue Log and identified in CS3 Capturing Project Issues
- Ensure the following information that effects the project is gathered including:
- Costs
- Time-scales
- Benefit achievement and/or value
- Risks.
- Update the Risk Log
- Examining project issues should be performed on a regular basis
- Used to update the Risk Log and Issue Log.
Case studies and examples
Related links
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